Archive for February, 2009

Developing a Formal Brand Messaging Document

Monday, February 16th, 2009

Ensure everyone in your company sings from the same sheet of music when it comes to communicating a consistent brand message.

Imagine one of your customers calling six different people in your company. The customer asks why they should consider purchasing your product. What do you think these six people would say? Would their explanation be consistent?

That’s where brand messaging comes into play. In the audio book, “Sound Advice on Brand Marketing,” author Tom Miller says brands need to speak with a single unified voice in every communication with customers and prospects.

“Brand messaging is a formalized document that captures the most important points about your brand,” says Miller. “It is then used to create all of the various brand communications, such as ads, press releases, web sites, literature, and so forth.”

The best place to begin the brand messaging process is with the elevator pitch. “Think about getting on an elevator with a senior executive from a great prospect company. He asks you to tell him why your product or service is so special and better than all the others are. You’ve got 30-seconds. Go!”

Distilling your brand message into a short, memorable description or value proposition sets the stage for the rest of the brand messaging to flow in a logical, informative fashion. “It may take a little hard work now, but it pays big dividends in the future,” says Miller. “Not only is your message consistent, you should also realize major time savings in developing communications pieces. The heavy lifting from a messaging perspective has already been done.”

Tom Miller offers brand marketing advice each week in the free audio newsletter from What’s Working in Biz – http://www.whatsworking.biz/full_story.asp?ArtID=92 – and is president of the branding firm, Miller Brooks.

About The Author

Richard Cunningham is a principal of What’s Working in Biz, http://www.whatsworking.biz, a publisher of business audiobooks and online audio programs on marketing, sales, and small business strategies.

Make Your Ezine Sizzle!

Saturday, February 7th, 2009

Getting visitors to your site to sign up for your newsletter is one thing, getting them to actually read every issue is another. Research shows that many online newsletters just don’t get opened.

Think about it. How many emails do you get a day? Even if you don’t subscribe to many e-zines or services, you probably get a minimum of 25 a day. Most of us don’t have time to read all those emails, so we either leave the ones we aren’t as interested in or delete them to save space.

If your potential clients aren’t reading your newsletter, they won’t be clicking on your links or buying products that you advertise. To get them reading each and every issue, you need to make your content worth the time it takes to read!

1. Limit solo ads. Solo ads are ads sent out to your email list without any content attached. While your readers will probably tolerate one or two of these a month, you don’t want to overdo it or they will stop opening your emails and may unsubscribe.

2. Personalize. Studies show that people are more likely to open an email that has their name on it. It also gives you a way to connect with your readers. They will feel like they have more than just a business relationship with you. The idea here is to build confidence and trust so you can keep your clients.

3. Relevant ads. Any ads that you place in your newsletter should relate to the material presented. If you send out an email on dog clothing, for example, you shouldn’t include an ad for infant safety equipment. Your readers will be confused as to why you included it and it looks very unprofessional. Take the time to search out affiliate programs that relate to your topics.

4. Great Content. “Content is king.” Is the new e-commerce catch-phrase. Even though it might seem overused, it’s still true. You need to have interesting articles jam-packed with information that is relevant to your readers in order to hold their attention. You can find free content online, but you can also hire writers to write original content for fairly low prices. Try www.freelancewriting.com or www.elance.com

5. Pay for an auto-responder. “You get what you pay for.” My mother always said and in this respect, it is very true. Free auto-responders are great to start off with, but they usually include an ad in your newsletter (how else are they going to make money?). This ad is usually at the header of your newsletter, otherwise known as your most valuable ad space! Just taking on a paid ad for this space will easily pay an auto-responder fee! If you really can’t afford it right now, start with a service that gives you a free trial or that allows you to upgrade later.

Good newsletters require a bit of time and effort, but once you get your readers actually reading and responding to your work, it will all be worth it.

Genesis Davies is a freelance writer who currently runs 2 websites and an ezine. Check out her business site. Sign up for her free Create a Sizzling Ezine course

What Smart Advertisers Are Doing About The “TiVo Problem”

Tuesday, February 3rd, 2009

Broadcast advertisers, who use television, are seeing dramatic reductions in their ad results because of a four-letter word-TiVo. In some ad agencies one can sense that TiVo really is a four-letter word in the most derogatory sense. This reporter decided to follow the actions of what such advertising giants as Ford Motor Company and Shimano are doing creatively to solve the TiVo problem.

What is the “TiVo problem?” It is all about consumers who fast forward through the commercials associated with television shows that they watch and capture in their TiVo systems. Madison Avenue refers to this as “ad avoidance.” Advertisers call this their worst nightmare.

Another term used for TiVo is DVR, which is short for Digital Video Recorder. Nielsen Media Research predicts that DVR ownership rates could reach 10% by the end of 2005, and explode to 41% by 2009. These numbers beg for an immediate and radical solution if broadcast advertisers are to continue using television as a promotional medium. The most intriguing aspect about the whole TiVo issue is that the solution involves the continued use of advertising, but in the shows themselves.

Television show product placement is at the heart of this solution and both Ford and Shimano are using the same award winning national sports show, Inside Sportfishing (www.insidesportfishing.com) to complement their traditional advertising campaigns through extensive product placement. What do I mean by product placement? It is the creative placement of actual product IN the TV show itself. Done in such a way that the products become an integral and important part of the storyline and show itself.

The Survivor reality show is known for its rather blatant attempts to promote certain products, followed closely behind by Donald Trump’s hawking of the goods and services of those companies that advertise on The Apprentice. Many consumers are turned off by product placement that is clumsily done. Michael Fowlkes, founder and Executive Producer of Inside Sportfishing, developed his show over a decade ago, and decided to use the entire format to gently, yet persuasively, promote the shows sponsors. “I went to Ford initially because their trucks literally sold themselves,” states Fowlkes. “All we had to do was figure out ways to showcase the F series trucks in action. It wasn’t all that hard because fisherman drive trucks.”

Fowlkes went to see Richard Landfield, a 20 year Executive Member of the Southern California Ford Dealers Advertising Association, and pitched him on his concept. Simply put, Fowlkes told Lanfield, that the F series trucks were the perfect vehicles to tow his fishing boats around. From running down the rugged Baja peninsula and Central America, to hitting famous fishing holes and bass lakes across the American heartland from Texas to as far north as Alaska. The fit was a natural for Ford, whose trucks are consistent leaders in nearly every truck study concerning the toughness of a truck.

Landfield took the concept to Dailey & Associates in Los Angeles, the agency representing the SCFDAA. They jumped on board and haven’t looked back since. “I was worried about how Inside Sportfishing would integrate the trucks into the series,” concedes Landfield. “After I saw the first program, you could see how Michael was proving our trucks were Ford Tough.” Landfield went on to say that Ford’s whole advertising campaign was based on the slogan “Ford Tough.” During his show Fowlkes would run the trucks through the harshest terrain, which drove home the point about the trucks being “Ford Tough”. “When someone watched one of our shows, and was even remotely interested in a truck, he was talking to the nearest Ford dealership after the show was over,” says Fowlkes “Dealers love the show because it works. It helps them sell trucks.”

Fowlkes then steered his attention to another major player in the sport fishing arena, Shimano, which is well known for it’s rods and reels, bicycle, and snowboard products. Once again, Fowkles vision for Shimano was to showcase the reliability of Shimano’s fishing gear but to do so in a non-intrusive manner.

The President of North American operations for Shimano, Dave Pfeiffer, quickly jumped on board with Inside Sportfishing’s program the minute he learned about Fowlkes’ promotional philosophy. “Placement of product within the content of the show has been very effective for us,” states Pfeiffer. “Michael has a great understanding of how and why we make products the way we do for certain techniques or markets and he instinctively is able to portray them just the way we want. He makes it a point not to be too obvious about it though, so the product really is weaved into the total experience.”

Pfeiffer has also been concerned about the TiVo challenge lately. “There is no doubt that TiVo presents a problem for advertisers and promoters alike,” warns Pfeiffer, “we know our products will be a major part of the action on the show.” Pfeiffer knows that one must develop alternative advertising strategies but didn’t necessarily consider sponsorships at first. “Shimano does not tend to go out ‘looking’ for sponsorships,” says Pfeiffer, “But, we know a good fit when we see it (www.insidesportfishing.com) and then pursue building the kind of relationship that works for both of us.”

Fowlkes is now building yet another strong element to his overall programming presentation. After meeting Rachel Gershwin, Director of Marketing & Development of the Make-A-Wish Foundation of San Diego, Fowlkes was immediately drawn to the concept of helping out not just one child and family, but an entire group of kids and their loved ones. “It is amazing how many kids and families are interested in fishing wishes,” Gershwin says, “Michael’s idea of having a boat trip for a number of children and their families was a brilliant idea.”

The idea was received so well by the Make-A-Wish Foundation that they expect to make copies of the taped show, and plan to use them throughout all their local chapters in the U.S. “The more we talked, the more I fell in love with the project,” Fowlkes says.

Fowlkes is in the process of negotiating with additional sponsors who’ve expressed a keen interest in becoming a part of the series. Considering the content and nature of the show, sponsors should be lining up to get involved.

With new advertising challenges cropping up, seemingly every day, led by such new technologies as TiVo, advertisers have to get involved with creative programming. Product placement, particularly the type of product inclusion that “blends seamlessly into the shows is the key to success.” Selecting the right programming partner then becomes the most critical action to be taken.

Bruce Prokopets, Executive Editor of Press Direct International

Press Direct International is a global information web site providing indispensable information tailored for professionals in the financial services, media and corporate markets. Our information is trusted and drives decision making across the globe. We have a reputation for speed, accuracy and freedom from bias. For more info visit http://www.pressdirectinternational.org